SPIX industry privacy policy: privacy by design

Charter on the protection of personal data

This Charter applies to the Site of the company SPIX industry

In the context of this Charter, unless the context requires a different definition, the following words and expressions, whether singular or plural, will have the meaning set out below:

SPIX industry ​” refers to Simsoft3D SAS with a capital of 20,469 euros, registered with the Toulouse Trade and Companies Register under number B 791 852 288, whose registered office is at 1244 rue l’Occitane – Building “Le California A” – 31670 Labege, France.

Charter ” means this charter on the protection of personal data and confidentiality and security commitments;

CNIL ​” means the National Commission for Computing and Liberties;

Personal Data ” means the User’s personal information;

SPIX industry ​” means the group of companies within the meaning of Article 4.19 of the GDPR which exercises control over SPIX industry and the companies it controls;

GDPR ” means General Data Protection Regulation 2016/679 of April 27, 2016;

Site ​” means the site accessible at www.spix-industry.com and www.voiceai-industry.com;

Processing ” refers collectively to the management, collection, protection and storage of the User’s Personal Data;

User ” means the user of the Site, whether a customer or a simple visitor to the Site.

SPIX industry has implemented this Charter so that the User can communicate his Personal Data in compliance with a strict policy of confidentiality and security by which SPIX industry undertakes to protect his private life and manage his Personal Data. in a fair and transparent manner.

1. Data controller

In order to ensure the proper application of its commitments as responsible for processing Personal Data collected on the Site in accordance with the GDPR and the Data Protection Act in its latest version, SPIX industry has appointed a data protection officer. data in charge of information and advice on the protection of Personal Data who can be contacted by email at: contact (at) spix-industry.com.

2. Category of Personal Data collected

SPIX industry informs the User that it may collect or obtain the Personal Data communicated by the User when ordering on the Site (for example, through a form on the Site) or if his Personal Data is accessible to the public.

SPIX industry may also collect or obtain Personal Data from the User by noting or inferring such data from its way of interacting directly with SPIX industry or indirectly through other persons (for example, partners, co-managers processing or subcontractors, who may participate in Personal Data collection operations in the name and on behalf of SPIX industry.

The Personal Data collected or obtained by SPIX industry on the Site may be: title, surname, first name, e-mail address, telephone number, postal address.

3. Nature and purpose of Processing

SPIX industry will use the Personal Data for processing the User’s order, managing its “customer” file, and sending commercial and/or promotional offers to the User.

The data essential to SPIX industry are indicated by an asterisk in the contact form. If these mandatory data are not mentioned, the User’s order and/or contact cannot be validated. The other information, the provision of which is optional, is intended to get to know the User better and to improve the services offered to him.

If the User no longer wishes to receive commercial and/or promotional offers from SPIX industry, he can unsubscribe by sending an email to contact (at) voiceai.fr

4. Protection of children’s privacy

SPIX industry understands the importance of protecting children’s privacy, especially in a digital environment. As such, the Site is not designed for or intended for use by children under the age of 16. It is SPIX industry’s policy to never knowingly collect or maintain information about anyone under the age of 16.

5. Recipients of Personal Data

Depending on one or more Processing purposes, SPIX industry will be required to communicate all or part of the Personal Data.

SPIX industry may also be required to communicate Personal Data in the event that such disclosure is required by law, an administrative authority or for the purposes of legal proceedings.

6. Transfer of Personal Data

The User is informed that his Personal Data may be transferred to a country other than his country of residence, within the European Union.

The User expressly accepts that his Personal Data be stored, processed and transferred SPIX industry. SPIX industry may transfer Personal Data to a non-member State of the European Union only subject to (i) an adequacy decision found by the European Commission or (ii) appropriate safeguards.

When the User has checked the box indicating:

“By clicking on the “send” button below, I authorize the site “spix-industry.com” to contact me in a personalized way about its services to improve my experience. Your personal data will never be communicated to third parties.

If the User no longer wishes to receive information and offers from SPIX industry via Email and/or SMS, his unsubscription request can be sent to contact (at) voiceai.fr.

7. Security of Personal Data

SPIX industry takes all the necessary precautions, in particular organizational, technical, software and physical measures in terms of digital security to protect the User’s Personal Data against any loss, theft and fraudulent embezzlement, as well as against any access, disclosure, unauthorized alteration or destruction of Personal Data.

However, it should be noted that the Internet is not a completely protected environment and the Site cannot guarantee the security of the transmission and storage of information on the Internet.

SPIX industry implements all useful measures with regard to the nature of the data collected and the risks presented by the Processing, to preserve the security of the Personal Data and, in particular, to prevent them from being distorted, damaged, or that third parties not authorized have access.

8. User rights

In accordance with national and European law, the User is entitled to exercise the following rights with SPIX industry, which processes his Personal Data:

▪ to be informed of the existence and purposes of any Processing of their Personal Data

▪ to access their Personal Data and request their rectification or deletion or even a limitation of the Processing;

▪ to object to the Processing of their Personal Data and to request their portability;

▪ to withdraw, at any time, the consent given to SPIX industry;

▪ promptly inform the Data Protection Officer of any loss or fraudulent misappropriation (illegal processing) of their Personal Data.

To exercise these personal rights, the User may send a request by e-mail to contact (at) spix-industry.com, in accordance with this Charter on the protection of personal data.

The User is informed of the existence of the “Bloctel” telephone canvassing opposition list, on which he can register here: https://conso.bloctel.fr/

In the event of dissatisfaction with the way in which a service provider manages Personal Data or for any question or request raised with contact (at) voiceai.fr and which would have remained unsuccessful, the User is entitled to lodge a complaint with of the CNIL.

The User also has the possibility of contacting the contact (at) voiceai.fr in order to be redirected to the CNIL or for any question or concern concerning questions of privacy or the management of personal data concerning him.

9. Duration of retention of Personal Data

The User’s Personal Data will be kept by SPIX industry for the longest period among the following: (i) the period necessary to carry out the following operations: (a) sending information and offers via Email and/or SMS, (b) registration of orders, (c) delivery of orders and (d) withdrawal of orders; (ii) any retention period required by law; Where (iii) at the end of the applicable limitation period following a dispute or investigation that may arise in the context of the operations concerned, unless a prior request for deletion is sent to contact (at) voiceai.fr.

At the end of the period considered, the Personal Data communicated by the User will be destroyed, in accordance with the applicable regulations.

10. Evolution of the Charter

SPIX industry reserves the right to make, at any time, any modification or update of this Charter (due in particular to legislative and/or regulatory developments).

If a modification or an update is made to the Charter, SPIX industry undertakes to publish the new version on its Site. SPIX industry will inform Users of the modification of this Charter by modifying the revision date at the top left of this page.