Spix is a virtual assistant or chat agent that is capable of providing business services to industry professionals.
A business service is an assistance service to the technician on a particular activity that he must carry out to carry out his task. This can be a simple activity such as access to a stopwatch, a measurement unit conversion or a complex activity such as reporting a field report.
For a technician or an industrial field operator, a business service is something understandable even if it encapsulates advanced technologies for natural language understanding, knowledge management or configuration of Human Dialogue activities. -Machine.
A business service integrates with your existing production or maintenance management application. It feeds on data present in your application (incoming context) and outputs data to your application (outgoing context).