Spix.SKILLS: unitary voice assistance services to interface with your industrial software


Voice interface services for industry

A Spix SKILL is an interactive voice program that allows you to establish a dialogue between a user and your business applications in a technical area. A Spix.SKILL allows you to add an intelligent voice interface to your industrial software.

A SKILL therefore represents a unitary Voice Assistance function offered by Spix .

For example, the feedback of a measure is a SKILL, the validation of a task is a SKILL.

Components of a Spix.SKILL

In order to allow its integration into your business applications, a Spix.SKILL is characterized by:

  • A data exchange format with your applications,
  • A capacity for voice recognition and synthesis,
  • A business domain characterized by: a lexicon, a business knowledge base and a set of dialogue activities,
  • Any dependencies on other SKILLS,
  • An integration API with your business software,
  • As an option and on specification, a specific HMI complementary to your software.

Spix SKILLS Functions and Hierarchy

Spix‘s voice and Voice Assistance services (unitary SKILLS), are classified according to their category of activity:

  • Work instructions : Voice Assistance services linked to your operators’ work instructions. These SKILLS are integrated into your applications to allow your operators to take measurements by voice, to ask for an explanation of an instruction, etc.
  • Voice Services : services dedicated to controlling the vital functions of your Voice Assistant. Your operators can control the volume, rate, …
  • Utility Services : voice services designed to simplify the life of your operators. Utility SKILLS offer simple calculator functions, such as unit conversion.
  • Information Retrieval : Voice Assistance services dedicated to information retrieval and manipulation of reference media.
  • Communication : internal communication functions in the company’s workshops. Voice services to help your operators communicate with each other, contact an expert if they need help.

Spix.SKILLS: work instructions

SKILLS “work instructions” are associated with operating ranges, procedures and industry instructions, often published by MES, GAMO or FSM software.

Spix.SKILLS: utilities

The “utility” SKILLS are dedicated to simplifying the digital tasks of operators and technicians in the industry. How to offer a different digital experience with a simple and fluid voice interaction adapted to daily tasks?

Spix.SKILLS: communications department

The “communication service” SKILLS are dedicated to internal communication between technicians and operators. Amplified by the Covid-19 health crisis, the need to communicate remotely in an industrial environment is important for the communication of know-how and for problem solving.

Spix.SKILLS: information retrieval

The “information search” SKILLS allow access and manipulation of corporate information content by voice.

Spix.SKILLS: voice control

The “voice control” SKILLS allow you to configure the main voice functions of the Spix assistant by voice. Among other things, a personalized wake-up word helps support the manufacturer’s employer brand.

Spix.SKILLS to better use YOUR business software

The Spix.SKILLS Intelligent Voice Assistance interface in your business software allows you to extend their field of use.

Your technicians and operators are no longer constrained by a screen, a mouse, or a keyboard to use their software. They can be 2 or 3 meters away, or far from the computer support and yet interact with their work instruction, their work order, etc.

Free the hands of your operators, and optimize the profitability of your digital investments!

Configure YOUR Voice Assistant, adapted to YOUR technicians

Depending on your industry, your technicians and your business application, build your own Intelligent Voice Assistant from a unique combination of Spix.SKILLS.

Quality Control Assistant

You want to offer a Voice Assistant to your Quality Control operators.

Their main tasks consist of measuring tolerances, validating surface conditions and reporting anomalies. They check for known defects with a photo database.

They often make conversions between the measurements they perform and the values to be entered in your business application.

They often call a colleague to ask for advice and to have a complementary opinion.

Inspection Wizard

You want to offer a Voice Assistant to your inspection operators for critical installations.

They wear PPE. Their job is to observe industrial installations by following a safety check sheet.

They are required to take photos of the anomalies observed.

They can search the company’s GED for reference documents that are useful for their actions.

Parts Assembly Wizard

You want to offer a Voice Assistant to your assembly and assembly operators of complex parts.

Their main tasks are to assemble various original parts following specific steps. Each step is explained, with assembly plans, the necessary tools.

They note the number of elementary parts used for each operation.

Some steps are annotated by colleagues. These annotations contain points of attention on critical manipulations during assembly.

Many steps use complex adhesives. Adhesive drying and setting times are hard to control. They have access to different countdowns to help them.

At key assembly stages, they must call on an expert to validate the quality of the assembly.

To facilitate their work with their voice assistant, a wake word specific to their workshop is set up.

Machine Maintenance Assistant

You want to offer a Voice Assistant to your maintenance operators of your machine park.

Their job is to perform machine maintenance, following specific steps and a dynamic schedule. Each step is explained, with reference plans, and the specifics of the machines.

They validate the performance of a maintenance, and note the comments related to the stages of implementation.

They often need to calculate hourly flows, from samples: a calculator is useful to them.

All your technicians are different, some appreciate a fast voice rate from their voice assistant, others don’t. When they are in noisy environments, they want the assistant to speak louder.