A very extensive SDK offer
With the craze for voice-driven applications, many software vendors are offering SDKs (Software Development Kits) or even VDKs (Voice Development Kits). These APIs are for the most part of very good quality and can provide many services.
Nevertheless, the implementation of a voice interface-based solution deployed in your industry does not rely solely on IT resources… This is the reason why customers of this type of API are often frustrated by the result. got.
A necessary expertise
At SPIX industry , we have chosen not to distribute an SDK ( Spix Development Kit ), but rather to offer business level services (SKILLS) that can be configured and integrated directly into your existing applications.
In addition to our SKILLS, we bring to our customers:
- Linguistic skills necessary when creating ontology as input for certain “advanced” SKILLS.
- Standardized protocols to communicate your business application and our Voice Assistance services.
- Expertise on the audio equipment to be used to successfully introduce voice to workstations.
- A user-centric approach to dialogue with your upstream methods offices and your field operators.
As long as the voice capability is not involved from the beginning of the design of new software products, there will be a need for expertise in addition to the IT tools available to ensure the success of the digital transformation accompanied by voice assistance.