Spix and CETIM: the operational voice for workplace training

Assistance vocale pour la logistique

SPIX industry presents a voice solution dedicated to the training of digital machine operators as part of the BHC21 project led by the CETIM . A demonstration day for the project partners and for the industrialists involved in active and innovative training approaches.

The European project Boosting Human Capital in the 21st Century (BHC21) examines how innovative ways of learning can help train low-skilled workers. Emphasis is placed on technical training, the transmission of professional gestures and the re-qualification of operators for the manufacturing industry.

Continuous training and re-training are major challenges of Industry 5.0 for the European Commission. In this context, several projects contribute to the emergence of innovative solutions to meet these training challenges of tomorrow. How to ensure the re-skilling (continuous training) and the up-skilling (training for new functions) of industry operators to prepare them for their future missions? At the same time, the development of Training Actions in Work Situations (AFEST) makes it possible to implement continuing training solutions at the workplace.

Americans use the term ” learning by doing “, which is aptly named: know-how is acquired faster and better by carrying out the required action, compared to static teaching.

As a reference center for manufacturing industries in France, the CETIM is involved in the BHC21 project. The work of the CETIM consists of finding the best way to provide low-skilled people with the skills and motivation to work in industry. Launched in April 2021, the European Interreg 2 seas project (which mobilizes Belgian, Dutch, French and British actors) financed by the Feder fund intends to experiment with new ways of recruiting, training and motivating potential candidates. Objective: Based on a base of good practices to assess and recruit candidates, develop and assess by 2022 a generic training model for operators using the latest cognitive assistance technologies: augmented and virtual reality, serious same, voice control and assistance, light guidance, skill improvement system, Spoc-type online interactive training (Small Private Online Course ) or Mooc ( Massive Online Open Course )…

In this context, SPIX industry , and its subsidiary Kontact industry dedicated to the capitalization and transmission of technical know-how , participate in the project with an innovative solution based on training ranges , structured video content , and guided by an assistant . voice .

The K-ontact solution is the only learning system on the market 100% dedicated to technicians, companions, workers and designed to capture and transmit the gestural and procedural know-how contained in operations, production and assembly tasks. , maintenance, audit, quality control, etc.

K-ontact covers the entire training cycle from e-learning to learning by doing :

  • 100% adapted to the procedures, ranges and work instructions put in place by the methods and quality office for training needs,
  • 100% compatible with a training process managed by a Learning Management System.
  • 100% adapted to the training of personnel far removed from traditional educational cycles.

All training content generated with the K-ontact solution can be controlled by voice:

  • unfolding of training scales by voice,
  • access to video content by voice,
  • repetition of oral instructions.

Assimilation time of a procedure 3 times faster than by traditional training methods!

During a day of presentation of the results of the BHC21 project, Guillaume MERLIN ( top right ) of SPIX industry presents the course of a training content for changing and sharpening tools for CNC machines.

The learner ( on the left with a microphone ) is guided by the Spix voice assistant through a range of training that includes procedures, and structured videos for technical gestures and business know-how. The training ranges and videos are structured with the K-ontact tool from Kontact industry .

  • The video content is structured and enriched in order to constitute a validated training base, unlike the ” YouTube tutorials ” traditionally used.
  • The training ranges allow instructions to be carried out directly at the workstation, unlike ” e-learning ” content in the classroom
  • The use of the voice allows the operator to keep his hands free and to consult the screen when necessary, while carrying out the requested task.