Category: Use Case Inspection

The voice assistant SPIX is used to help a field worker at SNCF to report a potential failure in a railroad crossing installation.

Spix the field worker close to the railroad crossing to report a potential failure and access to the previous one already reported.

The use of the SPIX voice assistant to report and access to railroad failure by voice enables the field worker to keep his PPE, gloves and helmet, while searching for information and reporting defaults.

The return from the railroad crossing workers are:

– I can access to relevant information for my work at any place
– The way to activate Spix is convenient in the noisy environment
– I can keep my gloves on and work safely, focused on the environment

The return from the managers are:
– We collect more data and details about the railroad crossing
–  The data enable a better monitoring of our assets
–  The safety of the workers and of the railway users is increased

The working environment at SNCF close to the railroad crossing is “outside” with moderate noise. The user can get both visual and voice feedbacks.

The Spix.SKILLs of type Choice in a list, is used to help car controllers to complete the generation of the tires control.

The Spix.SKILL interfaced with standalone control software enables the generation of the tire control report by voice on the flight.

SPIX helps the work inspectors to navigate in the control steps, keeping his hands free, his gloves on, and the tablet on the table.

The return from the worker are:
– I can easily report the tires status,
– I do not need to walk back to complete details,
– I can keep my gloves on and work safely, focused on my job.

The return from the managers are:
– The controls are better described, no data is missing,
–  The report is generated in real time, much more accurate,
–  The safety at work is increased.

The working environment at Sicoval is not really noisy. The user has no visual feedback, but goes back to the tablet as needed.