Quality Control in harsh working conditions

The first voice assistant for quality controllers in harsh conditions

SPIX industry develops “Spix”, an Intelligent Voice Assistant 100% dedicated to the industry. Moreover, Spix is the only European intelligent voice assistant compatible with the constraints of the quality controller in harsh conditions.

What is the problem ?

In the industry, for quality control operations, workers may face rough conditions. Heavy industry, radiologic installations, foundry, oil & gaz platforms represent difficult situations for human interventions.

When working in harsh conditions, quality controllers need to resolve a complex equation.

  • On the one hand, due to the situation, the quality controllers need to focus on safety: keep themselves and their colleagues safe. Safety at work is the top priority for many industrials. They need to keep their gloves and other PPEs. The floor is cluttered with tools, increasing the risks of full fall.
  • Due to the heavy machinery, most of the time network is not accessible.
  • To perform their tasks, they need to make sure to follow the relevant instructions, make it good the first time, and report their observation.

Theoretically, with the digitalization of the shop-floor operations, the use of digital tools and applications provides the perfect solution. All the data and procedures can be stored on simple computer boards, smartphones, or tablets. Reports can be generated numerically on the spot.

Actually, it does not work like this in the real life of the quality controllers in harsh conditions… The use of tablets or smartphones with heavy gloves it not easy. The access to digital procedures in harsh environment is complex. While looking at a screen, the risk of full fall is very high.

Consequently, procedures are hardly accessed in real-time, quality control reports are generated after the operations, and digital equipment are badly used.

What is the solution from SPIX industry?

For the first time ever, Spix replies to this situation and provides the quality controllers in harsh environment an operational mean to interact with their digital tools. The use of an embedded, offline and robust voice assistant helps them solve their equation!

Spix brings together two types of complementary voice technologies:

  • Robust speech recognition technology capable of translating voice into text in industrial environments in the highest possible performance, even under noisy conditions,
  • Smart voice assistance technologies also called conversational agent to manage a dialogue between the quality controller and his digital tool to help him to achieve his goals.

The voice assistant Spix is fully embedded, works offline, and interfaces with the default quality control software already used by the frontline workers. This enables quality controllers to benefit from the power of voice in their quality control business tools, compatible with their working conditions.

With Spix, no need to remove the gloves, the protection helmet to generate a quality control report. Spix can be used without any visual feedback, the smartphone can be in the pocket. This help the worker to be safe and focus on his tasks and environment.

The idea behind this disruptive innovation consists in radically changing the user experience of quality controllers in harsh environment, help them use their digital tools, and finally drastically improve the quality of their reports.

What are the functions of Spix usable in rough conditions?

To be efficient, usable and accepted by the quality controllers in harsh environments, the smart voice assistant Spix needs to have specific characteristics :

  • Robustness to the conditions: Spix and the associated audio devices have been developed to withstand the constraints of an operational rough environment: noise, humidity, heat, dust, mandatory PPE wearing, limited frequency bands, absence of network, …
  • Natural Conversation: The Spix intelligent voice assistant allows quality controllers to speak in natural language to trigger multiple actions or pick up a set of information, as if they were addressing their co-workers.
  • Contextual intelligence: Spix understands the voice of the quality controller requests based on their work context, machine status, system data, or controls already performed and those still to be made.
  • Understanding the jobs: Spix allows quality controllers to use all the words and phrases used in their job. The voice assistant feeds on the work instructions and all the associated technical documentation.

The functions performed by an intelligent voice assistant like Spix are of several types. All these functions apply in interactions with quality control software such as IBM-Maximo, Delmia-Apriso, Infor, IFS, Kizeo, Excel files, and many proprietary solutions.

Simple voice functions

Activation of buttons,
Navigation between pages
Viewing menus
Choosing an item from a list
Entering numeric values
Validation, task fulfillment
Selecting, opening documents
Selecting and manipulating videos
Entering a free text comment…  

Advanced voice assistance features

Step-by-step follow-up of a work instruction, an operating range
Completion of an inspection form, a quality control digital sheet
Tracking a diagnostic tree, through a decision tree, or a fault analysis
On-the-fly generation of a contextual inspection or action report
Security alert notification, PPEs recall…  


SPIX industry introduces the first voice assistant 100% dedicated to the industry and operational in harsh or hazardous working environment. Spix simplifies the use of digital tools on the field, to keep the quality controller safe and focused on his duties.

SPIX industry tackles the challenges of the use of voice in the industry, especially for field workers and quality controllers who need to keep their hands safe and occupied on their tasks.

Press contacts
André JOLY – Managing Director
Phone. : +33 (0)6 25 17 27 94
Email: andre.joly@spix-industry.com

Legal entity
Website : spix-industry.com
Linkedin : linkedin.com/company/spix-industry
Simsoft3D SAS – 1244 rue l’Occitane – 31670 Labège (France)
“SPIX” and “SPIX industry” are registered trademarks of Simsoft3D SAS.