SPIX industry: AI for industrial performance

SPIX industry is a player in AI and generative AI for the performance and productivity of French industry.

Every year, analysis firm Wavestone generates a radar of companies and startups in various economic fields. As far as SPIX industry is concerned, the 2024 radar of generative AI companies in France ranks us in the industrial “Performance and productivity” category: perfect!


Presentation of the study

Wavestone’ s May 2024 analysis states on page 14 that SPIX industry“offers intelligent voice assistance for industrial technicians in production, maintenance and inspection, alternating between a generative or deterministic AI approach depending on the context“.

Indeed, SPIXindustry ‘s Intelligent Conversational Assistants maximize the use of digital and AI-based solutions by the industry’s manual field operators. What’s more, they are often the great forgotten in the digital transformation of companies, yet they play a major role in industrial performance and productivity.

The main feedback from the implementation of Intelligent Voice Assistance solutions at workstations is as follows:

1️⃣ improving the safety of operators in the field in their use of digital technology,

2️⃣ compliance of field data collection with current standards,

3️⃣ and improved traceability of operations through increased collection of qualified field data.

Indeed, as the study reminds us, a large proportion of the industry’s activities remain highly standardized, certified and deterministic. The introduction of generative AI solutions therefore needs to consider the context of these uses, in order to provide the right service at the right time to field operators. The SPIX voice assistant is particularly well placed to take on this role of filtering and qualifying information to present the operator with a reliable digital and informative environment.


Conclusion

At SPIX industry, we’re convinced that generative AI solutions are a fantastic way of improving the performance of industrial production in France. Nevertheless, the introduction of this type of solution as part of a whole, in line with the digital transformation underway, needs to be considered to ensure the security and reliability of the data and information made available to a field operator.

SPIX industry’s original approach takes into account the point of view of manual operators, site inspectors and quality controllers, who are already expressing difficulties in using “classic” digital technology. The Intelligent Conversational Voice Agent proposal removes this first obstacle, freeing up operators’ hands and eyes. The second step is to link the various digital solutions deployed in companies, including generative AI solutions, to offer operators consistent, safe interaction.


Press contacts
André JOLY – General Manager
Phone number. : +33 (0)6 25 17 27 94
E-mail: andre.joly@spix-industry.com

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